Notifications that distributors actually read
When you assign a lead, Kumulator sends the distributor a WhatsApp message with the request and a button to the lead, plus a detailed email. You see whether the message was sent, delivered or read, reminders follow when a lead waits, and your team gets in-app and email alerts.
Why do distributors miss new leads?
Email gets buried
A lead sent by email competes with every other message in the distributor’s inbox.
No proof of delivery
You can’t tell whether the distributor received the lead, or just ignored it.
Nobody follows up
When a lead waits, nobody is told until the customer complains.
How do notifications work in Kumulator?
- 01
WhatsApp at assignment
The distributor gets a WhatsApp message with the request and a button to the lead, and an email with the details. Without a WhatsApp number, only the email goes out.
- 02
Delivery status on the deal
Sent, Delivered, Read, or Failed with the reason from Meta; owners and admins are told when a message fails.
- 03
Reminders to distributors
Every working morning, an email and an in-app reminder for copies without activity.
- 04
Alerts for your team
Assigned deals, deals without activity for a number of working days, reminders, process deviations and AI agent alerts, in the app and by email.
The distributor’s phone: the lead arrives on WhatsApp, with buttons to mark it contacted without opening the app.
Frequently asked questions
Can distributors reply on WhatsApp?
Yes, with the AI agents add-on. Distributors can ask about their leads and act from WhatsApp: log a call, add a note, move the stage, set a reminder. Won, lost and field changes ask for confirmation with a button.
Who sets up WhatsApp?
The Kumulator team configures WhatsApp for your portal. You only add each distributor’s number, in international format.
Can someone stop receiving automatic notifications?
Yes. Each user chooses in-app and email notifications, and admins can keep a list of team members who get no automatic alerts. WhatsApp messages to distributors are not affected.